Privacy Policy
Last updated: 15 November 2026
Action8 is a printing, exhibition and corporate gifts company with offices in Riyadh and Jeddah. This page explains what we collect when you use action8.co, why we collect it, and what you can do about it. We’ve tried to keep it in plain language instead of legal padding.
If something here isn’t clear, email us at talk@action8.co and we’ll explain it.
Who we are
Action8, a brand operated by شركة نجوم سديم الحديث للصناعات
Registered office: Al Qazwini, Al Olaya District, Riyadh 12221, Saudi Arabia
Jeddah office: Al-Ruwais, Jeddah 23213, Saudi Arabia
Email: talk@action8.co
Phone: +966 56 577 0530
What we collect, and when
When you ask for a quote or use a contact form
Your name, email address, phone number, and whatever you type into the message box. If you’re asking about a print or exhibition job, that usually includes details about your company and the work you need. We use this to reply to you and prepare the quote — nothing else.
When you place an order
Your name, billing and shipping address, email, phone number, and what you ordered. We currently accept cash on delivery, which means this website never stores card or bank account details at any stage.
When you create an account
Your name, email and a password. The password is stored scrambled (hashed) — we can’t read it, and neither can anyone who works here. Accounts exist so you can track orders and, for wholesale customers, see your agreed pricing.
When you subscribe to our newsletter
Just your email address. Every newsletter has an unsubscribe link, and it works.
Automatically, while you browse
Our server and our security plugin record your IP address, browser type and the pages you opened. This is standard server logging and it’s mainly there to block attacks and spam.
Website statistics (only if you accept)
If you click Accept on our cookie banner, we use Google Analytics 4 to count visits and clicks on our phone, email and WhatsApp links. It records which pages are opened, the type of device and browser, your approximate location, and a random identifier stored in a cookie. We do not send your name, phone number, email address or message to Google Analytics. If you click Reject, or ignore the banner, Google Analytics does not set analytics cookies.
When a quote request is submitted successfully, our server also sends Google Analytics a count-only event that contains the request reference number and the page language. It contains no personal details.
What we don’t do
Worth saying plainly, because a lot of sites do the opposite:
- We don’t run Facebook Pixel or any advertising tracker on this website, and we don’t use Google Analytics unless you accept it.
- We don’t sell your information. Not to advertisers, not to anyone.
- We don’t send your details to data brokers or marketing lists.
- We don’t build advertising profiles about you.
Cookies
Necessary cookies. These make the site work. They remember what’s in your cart, keep you logged in, save your wishlist, help pages load faster and record your cookie choice (cookie a8_consent, kept for 180 days). They are always on.
Analytics cookies. Google Analytics sets the cookies _ga and _ga_* only if you accept. You can change your mind at any time: open cookie settings, or use the “Cookie settings” link at the bottom of any page. Choosing Reject removes the analytics cookies we can reach on this site.
Advertising cookies. We don’t use them. If you block cookies in your browser, most of the site still works, but the cart and login will not.
Who else touches your data
We keep this list short on purpose:
- Our hosting provider — the website and its database sit on their servers.
- Our email service — delivers order confirmations and replies.
- Our security plugin — screens traffic and blocks attacks.
- Google (Google Analytics) — receives the statistics described above, only if you accept. Google may process this data on servers outside Saudi Arabia.
- Delivery companies — get the name, address and phone number needed to deliver your order. Nothing more.
We may also share information if the law requires it, or if we need to establish or defend a legal claim.
How long we keep things
- Order and invoice records — kept as long as Saudi tax and commercial record-keeping rules require.
- Quote requests and contact messages — kept while the enquiry is active and for a reasonable period afterwards, in case you come back to us.
- Newsletter subscriptions — until you unsubscribe.
- Analytics data — kept in Google Analytics for the retention period set in that account, and the cookie choice for 180 days.
- Security and server logs — kept for a short period, then overwritten.
Your rights
Under Saudi Arabia’s Personal Data Protection Law, you can ask us to:
- tell you what personal data we hold about you
- correct anything that’s wrong
- delete your data, where we’re not legally required to keep it
- stop using your data for marketing
- withdraw your consent to analytics at any time, without affecting the use of the site
- give you a copy of the data you provided to us
Email talk@action8.co and we’ll deal with it. We may ask you to confirm who you are first — that’s to stop someone else requesting your data.
If you’re based in the EU or UK and you contact us, similar rights apply to you under GDPR.
Security
The site runs over an encrypted connection (HTTPS), sits behind a security firewall, and only a small number of people have access to the admin area. We’d rather be honest than reassuring, though: no website is perfectly secure. If anything ever happens that puts your data at risk, we’ll tell you.
Children
This is a business-to-business website. It isn’t aimed at children, and we don’t knowingly collect their information.
Changes to this policy
If we change how we handle your information, we’ll update this page and change the date at the top.
Getting in touch
Any question about your privacy, or a request about your data:
Action8
Registered office: Al Qazwini, Al Olaya District, Riyadh 12221, Saudi Arabia
Jeddah office: Al-Ruwais, Jeddah 23213, Saudi Arabia
Email: talk@action8.co
Phone: +966 56 577 0530